Cayuga Country Homes sets the standard for superior customer satisfaction. Our comprehensive step-by-step Customer Care Program protects your investment and provides you with comfort and peace of mind.
Before construction – We work with you to develop a design and choose features to meet your needs and budget. We will present you with a clear budget projection with no hidden costs. Tour your new home on our visual computer design program so we can make it just right before we begin building.
During construction – Your Homeowner Manual and on-site customer meetings ensure the job is being completed to your specifications.
End of construction – Our more than 250-point quality assurance inspection makes sure everything is right with your new home from top to bottom. Before you move in, we take you on an orientation tour to teach you about how your new home works and answer any questions you may have.
Warranty and service – Even with our best effort things happen. We will have two scheduled Courtesy Calls after you move in to take care of items that need attention. Emergency Service needs are taken care of promptly. Plus, our warranty program has important advantages over typical builder warranties. Just ask about them when we meet.
Superior customer satisfaction with our unique Customer Care Program is one of Cayuga Country Homes’ most striking differences. Dare to compare!